The widening skill gap is one of the biggest challenges faced by the companies. There are companies that provide top field service software. While the industry has seen a lot of growth in the recent years but still there are many challenges faced by them. These service leaders have now faced a large number of issues but they help to drive the same levels of growth from a shrinking pool of workers available for workforce. There is an annual talent shortage of 40000 workers in the sector across 43 countries so that they can learn about the shortages on the companies.
Almost 50% of large companies have reported that they face a lot of issues in filling the roles in the terms of vacancies. Occupying engineers is the most difficult as they have reported. These are in direct link with the lower employee morale and reduced innovations. Skill gap is a negative difference between the skills that a business needs to perform in comparison to the talent available in the job market. This skill gap can arise due to a number of reasons. One of them is the market growth where the demand is always less or more than the supply basically there is never an equality between the demand and supply. There can be combination of the retirement of the baby boomers and the reticence among people who can be trained for the career in that particular field.
The aging workforce is one of the major issues in this sector. The seasoned and the experienced people reach the age of retirement there is a shortage of people to replace them. There are 70% of the organizations that are over burdened with this thing in the next 5 to 10 years. There are people who feel the shortage of resources to meet the service demand. People always feel issues in the finding, training and retain the best people in the best of the organizations. One must capitalize the trends there are recent advances in technology and service management.
There are number of ways in which companies can combat the skill crises. People who are younger in age have the most expectations from the company as compared to the previous generations of people working in the company. In order to attract more and more people there are techniques used such as field service to that they can rethink the ways of employing them. Young people start the jobs using the commitment factors and the main aim is personal fulfillment. They must create a culture of communication so that they can learn from the experiences of the people previously employed in the organizations and this will help them to improve their own productivity levels as well.
Service leaders can help the organizations to attract and retain the best people by having discussions among the old and young employees so that both can try to learn from each other up to the best possible extent. Field service management help them to attract and retain the best personnel.