Employee monitoring is advantageous in a company. It can be useful to keep track of your team’s efficiency and compliance with company policies and standard operating procedures. However, it can also have negative consequences like employee detachment or worse legal implications. Read on to know the essential things about employee monitoring.
When is it especially beneficial?
Remote work is a growing trend in the corporate arena. You may work at home, finish your deliverables and report to your job in the comforts of your own home. The growing number from 1.8 million work-at-home employees in 2005 to 3.9 million in 2015, it becomes impossible to monitor the employees’ progress. As a result, business giants invest significantly in employee monitoring tools.
Have you noticed the disclaimer at the beginning of your call to your credit card company? These recordings inform customers about their calls being recorded in order to ensure their agents’ customer-handling skills are always at their best. These recordings can also be used to point out which area the agent needs to work on and improve.
What are its benefits?
Slacking off is common in the workplace. And it’s especially widespread in a remote setting or work-at-home set-up. Time loss is equivalent to financial loss for the business, which makes it a plus to have an employee monitoring tool that will keep track of the employee’s work “movements.”
For other industries, say example in the construction business, an employee monitoring tool might be necessary to oversee daily work activity and progress. This can also be a reasonable basis of work allocation and gives the supervisors detailed insights into the employees’ daily task. A construction timelapse equipment can be a useful tool for employee monitoring, it being easy to install and use that produces good quality footage.
With employee monitoring, micromanaging is minimized which allows for the employee to work and think more freely which also builds a better manager-employee relationship.
What are the negative consequences of employee monitoring?
Privacy will always be an essential factor in a person’s life whether it be, personal or work life. Employee monitoring in a way violates a person’s privacy as their screen activity, or browser history can be checked. First timers in employee monitoring might feel very uncomfortable in being subjected to this kind of managing.
Legality enters the picture if you do not inform your employees that you are monitoring them. If their internet activities or computer usage are being unknowingly monitored, you can be susceptible to lawsuits as you are violating their privacy. Always let your employees know that they are being monitored to avoid this legal mumbo jumbo.
Last but not least, implementing computer monitoring software in your offices gives you insights into how productive your employees are. These reports are invaluable if you want to improve time management, efficiency and productivity of your entire team.